A couple of weeks ago a package came addressed to me. It was long and narrow and neither Fergie or I could figure out what was in it!
Finally, when Grandpaw & Grandmaw were visiting, Mom got around to opening it up. Fergie had to inspect it immediately!
Out popped a bunch of stuff that Grandpaw had to put together. Pieces of pvc, some short legs & big piece of nylon material. I still couldn't figure it out but it seemed like a good thing to stand on. I got yelled at to move my big butt!
Grandpaw didn't find me very helpful. I don't know why!?! BOL!
Fergie tried to help too. How come SHE didnt get yelled at when she stepped on it?
Pretty soon, I could tell it was a new bed. Mom got it from a company called Kuranda because she had heard a lot of good things about this bed. So exciting!! I thought Moose should be the first to try it out.
Moose loved it!
Next it was my turn. The material piece seemed to Mom to be a little loose and saggy fitting but I didn't mind too much.
It was the perfect size!
Mom even got a nice cover for it so it would fit in with the decor a little more. Who am I to care about decor? BOL!
After a couple of days though, Mom thought it seemed even saggier. She took the cover off and noticed I was almost touching the floor! I know I weigh a lot, but she was not happy. These beds cost lots of green paper and this wasn't living up to her expectations.
So, when the company emailed her asking her for a review of the product, she told them what she thought. It was saggy, and loose, and really kind of wobbly.
The company was AWESOME! They asked her to call them right away and when she talked to the customer service person and explained all the things she was unhappy with, they apologized...said sometimes there are lemons that get thru their quality control process, and they would send a new bed out right away. They thought aluminum would be better because of my size, so a few days later it arrived in the mail! Mom put it together right away and was SOOOO much more happy with it. It doesn't sag or creak when I get on it. I even like it better!!
Mom was VERY impressed with the awesome customer service she received. She highly recommends these beds, even though they do cost a lot of green paper. The new bed is strong and sturdy and should last a really really long time!
Finally, when Grandpaw & Grandmaw were visiting, Mom got around to opening it up. Fergie had to inspect it immediately!
Out popped a bunch of stuff that Grandpaw had to put together. Pieces of pvc, some short legs & big piece of nylon material. I still couldn't figure it out but it seemed like a good thing to stand on. I got yelled at to move my big butt!
Grandpaw didn't find me very helpful. I don't know why!?! BOL!
Fergie tried to help too. How come SHE didnt get yelled at when she stepped on it?
Pretty soon, I could tell it was a new bed. Mom got it from a company called Kuranda because she had heard a lot of good things about this bed. So exciting!! I thought Moose should be the first to try it out.
Moose loved it!
Next it was my turn. The material piece seemed to Mom to be a little loose and saggy fitting but I didn't mind too much.
It was the perfect size!
Mom even got a nice cover for it so it would fit in with the decor a little more. Who am I to care about decor? BOL!
After a couple of days though, Mom thought it seemed even saggier. She took the cover off and noticed I was almost touching the floor! I know I weigh a lot, but she was not happy. These beds cost lots of green paper and this wasn't living up to her expectations.
| I'm almost touchin the floor! |
| check out how saggy the old bed was! |
So, when the company emailed her asking her for a review of the product, she told them what she thought. It was saggy, and loose, and really kind of wobbly.
The company was AWESOME! They asked her to call them right away and when she talked to the customer service person and explained all the things she was unhappy with, they apologized...said sometimes there are lemons that get thru their quality control process, and they would send a new bed out right away. They thought aluminum would be better because of my size, so a few days later it arrived in the mail! Mom put it together right away and was SOOOO much more happy with it. It doesn't sag or creak when I get on it. I even like it better!!
Mom was VERY impressed with the awesome customer service she received. She highly recommends these beds, even though they do cost a lot of green paper. The new bed is strong and sturdy and should last a really really long time!
